We know you're probably in a panic right now, so let's clear a few things right off the bat:
1. your menstrual cup CANNOT disappear inside of you
2. it's normal for your cup to "travel" further up after insertion - so if you left the stem hanging out and can't feel it anymore, don't worry
3. you can do this, there's no need to rush to the hospital
4. it might take some time so make sure you're not in a hurry
5. if you don't have time now, it's okay! There's no risk leaving your cup in for a bit longer - go on about your day without worry & come back to it as soon as you can
6. we've ALL been there so don't mistake this as a sign the cup is not meant for you (it is, it just takes a bit of practice!)
Now take a few deep breaths (I'm not kidding, do it!) and let's get started:
1. Wash your hands & take care to dry them well - slippery hands are going to make pulling the cup out a bit harder, so we suggest drying them off if they get covered in blood during the process
2. Find a comfortable position - some women like to sit on the toilet, but if you're finding it particularly hard to remove, we suggest squatting down or raising one leg on the toilet
3. Relax - we know this can be frustrating advice, but it's SO important! If you're tense, your vaginal muscles are going to be as well & removing your cup will be much harder... If you need, take a break & try again when you feel ready and calmer
4. Use your vaginal muscles - this is key, especially if your cup has traveled up! You'll have to use your muscles in a similar way as to when you go to the toilet, gradually pushing the cup downwards as you do so. It will make it a lot easier to grab the cup & remove it!
5. Grab the stem and gently pull - you don't want to yank the cup out, but rather be able to reach its base. If you can feel the stem but are having trouble pulling down on it, we suggest you dry your hands or even use some toilet paper (either to dry off the cup or to grab the stem with to increase the friction)
6. Pinch the bottom of the cup - when you can reach it, you should grab the base of the cup with your index & thumb and gently pinch it. This will break the seal, hurrah!
7. Ease the cup out, tilting from one side to the other - with your index & thumb still lightly pinching the base, you can gently start pulling the cup out. Don't pull directly downwards, but rather angle the cup one way and then the other. This will make it easier to remove and also it should prevent the blood from cascading all over your hands
8. Empty & rinse - first, pat yourself on the back: you did it! Now empty the blood in your toilet and rinse the cup before inserting it again :)
If you still can't get it out...
1. Take your time - if you've been trying for what feels like forever & still can't get the cup out, our biggest tip is to take a break! Do something that relaxes you and take some time before coming back to it. You'll be surprised how big of a difference it can make!
2. Try different positions - for example, getting into the shower can be a good trick! You'll have more space to squat or re-angle yourself & you won't have to worry about making a mess
3. Test different ways to break the seal - if you can't successfully pinch the base of the cup to remove the suction, don't worry there's other ways! One we've found many women like is to slide a finger up the base of the cup. Then, gently push the cup's side inward, away from your vaginal wall and toward the center of the cup. This will let air pass through, breaking the seal and making it easier to remove the cup
Remember, you can always reach out to us on Instagram or WeChat to chat with someone from our team. We'll happily answer ANY questions & offer our support until you can get the cup out! We believe in you, girl!!
You can find more info on our cup here!