"My Cup is Stuck!" / "I'm finding it hard to get out!" • How to Remove

We understand you might be feeling a bit nervous, but first, just remember:

1. The cup CANNOT disappear inside of you

2. It's normal for your cup to "travel" further up after insertion. If you left the stem hanging out and can't feel it anymore, don't worry

3. You can do this, there's no need to rush to the doctors

4. It might take some time so make sure you're not in a hurry

5. If you don't have time now, it's okay! There's no risk leaving your cup in for a bit longer - go on about your day without worry & come back to it as soon as you can

6. We've ALL been there so don't mistake this as a sign the cup is not meant for you - it just takes a teeny bit of practice

Now, take a few deep breaths, and let's get started:

1. Wash and dry your hands. Slippery hands are going to make pulling the cup out a bit harder, so make sure to dry them off

2. Find a comfortable position. Some like to sit on the toilet, but if you're finding it particularly hard to remove, we suggest squatting down or raising one leg on the toilet

3. Relax. We know this can be frustrating advice, but it's SO important. If you're tense, your vaginal muscles are going to be as well. If you need, take a break & try again when you feel ready and calmer

4. Bear down with your vaginal muscles. This is key, especially if your cup has travelled up! You'll have to use your muscles in a similar way as to when you go to the toilet, gradually pushing the cup downwards as you do so. It will make it a lot easier to grab the cup & remove it.

5. Grab the stem and gently pull. Once you can feel the stem, hold it in place between your fingers. Holding it in place will really help as you use the other hand to...

6. Pinch the bottom of the cup. Using a finger on the other hand, insert until you reach the base and push inwards to break the seal.

7. Ease the cup out, tilting from one side to the other. With your index & thumb still lightly pinching the base, you can gently start pulling the cup out. Don't pull directly downwards, but rather angle the cup one way and then the other. This will make it easier to remove and also it should prevent any spillage.

8. Empty & rinse. You did it! Now empty the blood in your toilet and rinse the cup before inserting it again :)

If you still can't get it out:

1. Take your time. If you've been trying for what feels like forever & still can't get the cup out, the best thing to do is take a break. Do something that relaxes you and take some time before coming back to it. You'll be surprised how big of a difference it can make.

2. Try different positions. For example, getting into the shower can be a good trick! You'll have more space to squat or re-angle yourself & you won't have to worry about any spillages.

Remember, you can always reach out to us on Instagram or WeChat to chat with someone from our team. We'll happily answer ANY questions & offer our support until you can get the cup out. We've got Ü

You can find more info on our cup here!